Loom
Record short videos to explain work to customers.
| Best for | Explaining what you found on site without writing a long email. |
|---|---|
| Pricing | Free tier; paid for longer and unlimited videos |
| Free option | Free tier |
| Used for | Customer communication, Job documentation |
| Suits | Remodelers & carpenters, Roofers, General contractors |
| Website | loom.com |
What it does
Loom is for the explanation that would take ten minutes to write and ninety seconds to say — walking a customer through what you found, or showing a team member a detail on site. Recordings come with automatic transcripts and summaries. Some customers still prefer a written summary, so it complements rather than replaces written communication.
Where the AI actually is
Automatic transcription, summaries and chapters for recordings.
Pros
- Faster than writing for complex explanations
- Builds trust with customers
- Free tier covers short recordings
Cons
- Customers sometimes prefer written summaries
Who it suits
Built with Remodelers & carpenters, Roofers, General contractors in mind. Explaining what you found on site without writing a long email.
Alternatives
Housecall Pro
Scheduling, dispatch, invoicing and payments for home service businesses.
Jobber
Field service management for small home service teams.
ServiceTitan
Enterprise field service platform for larger trade businesses.
Workiz
Field service software with a strong phone and communication layer.
Prices shown are indicative as of September 2026 and change often. Always confirm on the vendor's own site.