Smith.ai
AI receptionist with human backup for missed calls.
| Best for | Trades that lose jobs because nobody can answer the phone on site. |
|---|---|
| Pricing | Paid (usage-based) |
| Free option | No |
| Used for | Customer communication |
| Suits | Plumbers, Electricians, HVAC, Roofers, Remodelers & carpenters |
| Website | smith.ai |
What it does
Smith.ai exists to solve one expensive problem: the phone ringing while you are under a house or on a roof. An AI receptionist answers, qualifies the enquiry and books the work, escalating to a live agent when the conversation needs judgement. Per-call pricing is unpredictable in busy months, but so is the cost of a missed job.
Where the AI actually is
AI answers and qualifies enquiries, escalating to a live agent when needed.
Pros
- Stops missed calls becoming lost jobs
- Answers outside working hours
- Human fallback when the AI is unsure
Cons
- Per-call pricing is unpredictable in busy months
Who it suits
Built with Plumbers, Electricians, HVAC, Roofers, Remodelers & carpenters in mind. Trades that lose jobs because nobody can answer the phone on site.
Alternatives
Housecall Pro
Scheduling, dispatch, invoicing and payments for home service businesses.
Jobber
Field service management for small home service teams.
ServiceTitan
Enterprise field service platform for larger trade businesses.
Workiz
Field service software with a strong phone and communication layer.
Prices shown are indicative as of September 2026 and change often. Always confirm on the vendor's own site.